4th July 2018
We know we have already sent back to you the normal feedback form but we wanted to write a letter to say a huge thank-you for all the trouble you took to design the project last year and the very recent one this year. We were really pleased with the results - the kitchen has now been updated and vastly improved.
We would also like you to pass on to John Breedon our grateful thanks for all his hard work in carrying out both projects. As always, nothing was ever too much trouble for him.
As in our previous experiences with Silverbrow, all the work was completed to your normal high standard and if any problems did surface, they were all sorted out efficiently. So, thank you Silverbrow, James and John for our lovely newly re-vamped kitchen!
Jim & Sally
4 July 2018
Dear James & everyone at Silverbrow
Sorry it's taken me so long to write but I just wanted to say how delighted we are with our new kitchen.
From start to finish everyone was so helpful, professional & friendly.
Aaron who did the design, Jim & the team who did the building work & Tom who fitted it so beautifully & made it look perfect with finishing touches.
We were grateful for all the advice and now I've got to grips with how it all works I love it even more!
Thank you so much
22nd July 2017
To all at Silverbrow
I am writing to let you know how much I am enjoying my beautiful Silverbrow Kitchen and to thank you all so much for all your work in bringing me such an excellent product. The quality and finish you provide is second to none and I couldn't rate you too highly for your wonderful service. I can thoroughly recommend you to anyone looking for a bespoke kitchen. From start to finish it has been a professional and exceptional experience.
Many, many thanks to each one of you.
2nd December 2015
Tom came round yesterday evening and completed the final installation. The kitchen is now complete and we are very pleased with the final finished article. Not only does our kitchen look good, but our previous Silverbrow kitchen has been relocated to a new home and looks as good as new!
We would like to thank Pauline for her patience with us as the design evolved. We cannot fault the various sub-contractors: James the builder, Steve the floor fitter and particularly Tom the installer.
Roger & Janice
12 November 2015
Dear James, Claudia and all at Silverbrow,
I looked through some old photographs of the old kitchen a few days ago and I then realised what a huge difference you and your team have made.
It has been a little over a year now that you installed my kitchen, and having settled into it, I'd just like to say to you how thrilled I am with it. Everything from the plastering and the electrics to the tiling was second to no one else.
Perfectly project managed, and nothing was too much trouble.
A special thanks to Jez, who pointed me in the right direction with regards to the tiled splash back.......marvellous result.
I would have no hesitation in recommending you.....great service with a fantastic product, that has much improved the house layout.
Many thanks once again
20th May 2015
Dear Claudia, James & Jez,
Would you be so kind as to pass on my sincere thanks to all of your team at Silverbrow.
I am absolutely delighted with the finished product. From installation to completion and including the aftersales experience, the service has been without doubt second to none and the end result has far exceeded my expectations.
Nothing was ever too much trouble and the 'snagging list' that inevitably comes with all installations, was quickly resolved.
Your attention to detail and the level of customer service that I experienced sets you apart from the competition.
Words alone cannot convey how pleased I am with the end result.
Thank you so much.
We used Silverbrow to supply and organise a full refit of medium-large kitchen and utility room. The design process was very comprehensive, with the designer demonstrating high levels of expertise and experience. A visit by the surveyor revealed one or two minor difficulties with the design, but after further consultation with us a slightly modified design was produced which fully met our needs. Well informed recommendations on kitchen appliances were offered and all the required items were
supplied at reasonable cost. Detailed costings of the kitchen furniture and appliances were provided and the designer also provided accurate estimates ofthe likely cost offitting, electrical work, skip hire and re-tiling. As a result the cost of the whole project was available to us before committing ourselves. The kitchen fitter, electrician and tiler recommended by Silverbrow proved to be very competent and completed their work quickly and professionally.
Silverbrow also coordinated the timing of the work by the various contractors to ensure a smooth transition between the various stages of the process. The only items that we had to arrange ourselves were the hire of a skip and the timing of the visit by the tiler, neither of which presented any problem.
I would be happy to recommend Silverbrow to anyone considering the purchase of a new kitchen.
February 4th 2015
Alistair has done a great job and I must say I am highly impressed with your service. Rest assured I will recommend you to anyone who's thinking about having a kitchen fitted.
Alistair even delivered the spare extract fan light bulbs and fixed the kitchen door handle because it failed to stop the door blowing open. Brilliant!
Darren Owen MRICS
Threelance Consulting Ltd.
I would like to take this opportunity to say how delighted we are with our beautiful new improved kitchen.
It is almost a year ago since installation and every day I am please we consulted Silverbrow to undertake what seemed such an awkward space.
Please pass on my gratitude to your whole team especially Kevin for all his clever additions to our ideas. Also I would like to commend the fitting team and the granite installers you recommended.
The whole process has been a painless and trouble free experience. I would not hesitate to recommend your services.
Mr and Mrs Mitchell
The final tweaks have just been done to our Kitchen and we are thoroughly delighted with the results of everyone's hard work and creative input.
The whole process has been most entertaining and gratifying. As soon as Pauline came into our old Kitchen and started listening to us and talking with us, suggesting elegant solutions to problems while revising her ideas to take account of our own, Janet and I knew that we were engaging with a professional and competent organisation.
Her level of expertise and sensitivity continued in the work of all the other trades involved with the project. Mike and Hannah Baker (electricians), Graham McGuire (plasterer) and John Breedon (Fitter). While it may be invidious to single out any individual for particular praise, I must record my admiration of John's competence, meticulousness, helpfulness and generosity. You have quite a team!
We are very pleased with our Kitchen. It is just the clean, unfussy, and very practical environment we wanted, without it being minimalist or austere. And although its cost was well below the amounts that I know some of your customers choose to spend, everything was done to make sure that our kitchen design and installation was simply perfect.
We don't intend to replace our kitchen for quite some time but when we do we know where to come.
Very Best Wishes
Janet and Robin Price
Dear James and the Team,
Just a Quick Note to say a BIG Thank You to you all.
The Kitchen is finally finished and looks really lovely. We are delighted with everything.
Special Thank You to Alistair (The Fitter) it was a pleasure to have him working in our home.
We would recommend Silverbrow to anyone considering buying a New Kitchen in the future.
With very Best Wishes From
Sharon and Jack Wild
To All the Staff at Silverbrow
I just want to say a big Thank You to you all. I am thrilled with my New Kitchen and with the Service I received right the way through.
Pauline with her helpfulness and patience, Alistair for taking out the old kitchen early so I could decorate and Mick who made an excellent job of the fitting. Also for the Installation Team for keeping me informed all the way through.
Thank you All.
Now that my kitchen is more or less complete, I felt I had to write and thank you and all the staff at Silverbrow, together with all the contractors, for all your hard work in helping me to achieve my dream kitchen.
Your design, Steve, is superb and is working very well – even the range cooker! The design certainly has the ‘wow’ factor too and the flyover shelves and spotlights have drawn favorable comments from friends mainly, I think, because they are so different.
Your Installations Dept have been very helpful and your after sales service has been superb. Please pass on my thanks to Paul and his staff.
John and Billy, the fitters, were so obliging, even though they must have got fed up with me at times. Their workmanship is excellent and I couldn't believe the kitchen was installed in only 4 days.
As you know, Alan the plumber was already doing work for me, but he was on hand to help out with any unforeseen problems with the fitting. Fortunately there weren't any.
And then there is Hamish. His expertise in tiling was invaluable as the kitchen floor is so uneven. He persuaded me to have random tiles as he thought they would look better and indeed they do. Again, nothing was too much trouble and he was such a happy soul to have around.
It has been a major upheaval but the end result has made it all worthwhile and I will have no hesitation in recommending Silverbrow to others. I can now look forward to enjoying the fruits of everyone's hard work.
Thanks again to you all.
Just a little note to say that we are delighted with our new kitchen. Your design has transformed our family living space. Not just us though – many friends have commented too. We'll send them along and you can wave your magic wand on their kitchen!!
from the Muirs
We are writing to say a very big thankyou to everyone connected with our new kitchen, including the back room staff. Thankyou Chris for your endless patience in designing a kitchen just to suit us. To Mark the surveyor, Paul the installation manager. Chris the builder and Alan the gas man who both worked very hard and skillfully, and last but certainly not least to John the fitter for all his work in transforming our old kitchen into such an attractive but practical new one.
We were dreading all the upheaval but it all went to plan and we are now the owners of a kitchen to be proud of, and one we will enjoy living in. Our neighbours, friends and family are all coming in to see and admire what we have had done.
It really looks great, thanks again.
Pat and Don Child
I would like to take this opportunity to say how delighted we are with our beautiful new improved kitchen. It is almost a year on since our installation and every day I am so pleased we consulted “Silverbrow” to undertake what seemed such an awkward space.
Please pass on my gratitude to your whole team, especially Kevin for all his clever additions to our ideas. Also I would like to commend the fitting team and the granite installers you recommended.
The whole process has been a painless and hassle free experience. I would not hesitate to recommend your services.