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Customer Kitchen Testimonials

There are many happy Silverbrow customers throughout Hampshire and the surrounding area. Here are some of their kitchen testimonials for our service, the kitchen installers and the completed kitchen.

Alison Y

July 2023

I have just had a kitchen installed by this amazing company. From day 1 of meeting Jake until completion the level of service, quality of products, skills of tradesmen has been exceptional. Jakes vision exceeded my expectation and his vision became amazing reality. Jim the builder, wow, wow, wow just fantastic and NOTHING was too much trouble. Tom and Nick the fitters were incredible and went above and beyond. I can’t express how happy I am and hopefully the pictures will be on their website soon. Oh I forgot Vicky and James who offer exceptional customer service. Even the delivery drivers were first class. So not much left to say but rest assured if you are reading this review you are truly in good hands with using this company. Thanks team Silverbrow. Alison


Corinne S

July 2023

Brilliant service and advice. Helped us design and plan our kitchen in a way we had never thought of. Highly recommend wouldn't go anywhere else.


Sue O

March 2023

We deliberated as to moving house or staying, on deciding to stay a new kitchen was top of list . We did copious amounts of research local builder quote another kitchen company and Silver brow . So why did we choose Silver brow ? The decision was based on detailed costings and Jakes design ear for what we needed . We wanted a kitchen to cook in not a show kitchen . Space for equipment and light and airy with modern twist . We were delighted with the results the work schedule worked like clockwork . Each stage the guys knew their business were professional and timely in execution their stage of the process . Vicky keeps you in the loop and her communication regarding plans and dates is admirable. The fitter Tom is a true craftsman and attention to detail was magnificent. Floors plastering electrical work and equipment all installed correctly. I have no hesitation in recommending Silver Brow and James and Jake as your first port of call to create a kitchen that meets your needs and budget.


Angela W

February 2023

We had a beautiful kitchen installed by Silverbrow a year ago. They really impressed us with their fabulous customer service...and they have continued to do so with their after sales support. The great cookery demonstrations laid on by them periodically to ensure the most is being made of the chosen appliances and their features have been both helpful and very enjoyable. We wouldn't hesitate to recommend this brilliant and genuine company.


Chris & Fee L

September 2022

Having had a kitchen fitted by Silverbrow we found them to be extremely professional from start to finish. fantastic product and service. Fitter was outstanding. We can't recommend them highly enough. Thank you Silverbrow. We love our new kitchen 😃


Mike D

July 2022

We ordered a kitchen from Silverbrow back in January. We popped in with an idea of what we wanted and working with James and Jake they brought our ideas to life. When we decided to change the design last minute before we proceeded they quickly revised the design.

Once the order had been placed the excellent service continued. From the site visits to check the design was correct, the removal of the old kitchen to the install of the new and everything in between, they provided an excellent service and nothing was too much trouble. Any additional changes around electrics and plumbing was easily agreed at one of the numerous site visits or during the installation.

I would 100% recommend Silverbrow for anyone in the local area considering a new kitchen.


Robert H

March 2022

Short and sweet review: Outstanding service and Quality!

Long Winded review: The people at Silverbrow were an absolute pleasure to work with, from the initial designing with Jake, measurements and logistics with Jez, installed by Nick and Tom, and all overseen and organised by Vicky and James. The whole team all played their parts perfectly, and provided a service that was well orchestrated and delivered from beginning to end.

Best of all? They were in constant communication every step of the way and I was never left feeling like I had to chase them, which in my opinion is what separates good customer service and excellent customer service. If anything, I miss my daily chats with Vicky at this point 😂

If you want a bespoke kitchen, you’d be a fool not to meet with Silverbrow. We will be using them again as soon as we have an excuse!


Jon H

December 2021

It would not have been possible for Silverbrow to have looked after us any better than they did. From the moment we first walked into the showroom, to the very last plinth being installed, Silverbrow were absolutely brilliant. During the design phase we had a highly constructive dialogue, we felt able to understand all the options without being over or undersold anything, and the showroom gave us a helpful insight into what would work for us. The kitchen was delivered rapidly after the order was placed, and Silverbrow's team of tradespeople were on time, professional, diligent and trustworthy. Silverbrow's project management of the installation was truly excellent; when challenges emerged they were dealt with expertly, and we had a working new kitchen, despite the challenges (none of which were Silverbrow's making), less than two weeks after the previous kitchen had been removed. We are absolutely delighted with our new kitchen, it is very high quality, has totally transformed that part of our house and is a pleasure to be in, and this was achieved with almost no stress as far as we were concerned - Silverbrow had everything covered. The value added by Silverbrow managing the installation is hard to overstate. Many thanks to the whole team; we are absolutely delighted, and cannot recommend Silverbrow highly enough.


Matthew Q

April 2021

We had a beautiful kitchen installed recently by Silverbrow. They were so attentive during every phase of the project, from helping us get the most from our budget, to helping us find builders when ours let us down and even advising us on other mini projects not related to the original kitchen!

The kitchen itself is very good quality and is well finished throughout. Appliances are also all good quality from high marque brands, and very reasonably priced.


Barry B

March 2021

Despite the challenges of the pandemic and the resultant substantial disruption to the appliance supply chain, James and his team managed to work wonders and deliver a kitchen and utility room that we're absolutely thrilled with. From the initial survey and design, complete with really helpful visualisations, right through to the installation, the focus on our requirements and satisfaction remained paramount. Silverbrow's own co-ordination of the numerous contractors under their wing was one of the reasons we went with them. This aspect of their service proved to be hugely reassuring, as did their frequent communication and excellent project management. Their guidance and expertise on appliances was invaluable, especially given the vast number of similar products on the market. As a result of our experience of their work and professionalism we wouldn't hesitate to recommend Silverbrow.


Annmarie C

October 2020

The team at Silverbrow created a beautiful kitchen for us with thought behind every detail while fulfilling promises and deadlines along the way. I can confidently and highly recommend them.


Dene T

September 2020

Superb quality and service. From design, through to measurement, building work, installation and completion. Attention to detail on all they do. Amazing professionals employed throughout. Use this local company.


Vicky M

June 2019

Thank you so much for the work you did installing our kitchen (now almost two years ago). We've been enjoying our new kitchen so much that it has taken me some time to write this review - sorry Silverbrow!

From the very first visit to our home all the way through to resolving a very small equipment issue a few months after completion of the project - Silverbrow were fantastic. They'll take care of the whole job for you and recommend the right tradesman to help you with some of the other bits of finishing off. Awesome customer service and beautiful workmanship. We are certainly very satisfied customers!


David M

October 2018

Beautiful well laid out showroom, nice to see well-made British manufactured kitchens


Sue O

March 2016

From the start to the finish I was extremely impressed. I was given a timescale when the work would be started and when completed. Everything went according to plan, and was carried out with as little disruption as possible. All fitteres worked in a clean and professional manner. To the end result of me having a beautiful kitchen. James and the team were very helpful helping me decide on appliances and finishes that would suit my life style. I would highly recommend SILVERBROW kitchens.


Phil A

December 2015

From the design process right through to the finished article a very professional company that is a pleasure to deal with.... representing very good value for money with nothing too much trouble.. highly recommended!


Cathy M

December 2015

Brilliant service from our first encounter to my beautiful kitchen. The designer was so helpful and listened to every request I made and came up with a contemporary design that outshone all the competitors I looked at. The fitter was friendly...reliable and efficient and the end product still takes my breath away and I receive compliments on the kitchen regularly from visitors. A show piece in my home! Highly recommended!


Stuart N

December 2015

Silverbrow were most professional right from the beginning of design all the way through to completion of our stunning new kitchen, I can't recommend them highly enough. They sell and fit quite possibly some of the highest quality kitchens you are likely to find for sale, we know this after checking several other companies product and nobody else even came close.


Mark H

December 2015

I made several enquiries about having my Kitchen renewed , I decided to go with Silverbrow, who were outstanding from the start, the aftersales service second to none and it still looks good as if it was fitted only last week.

They fitted in around my plans and James and his team quickly found solutions to any problems that arose.
The electricians and kitchen fitters were clean tidy and very respectful of my home during the whole installation. I cannot sing their praises enough.....simply a fantastic team.

I would not hesitate one minute to recommend them to any friends or family.....Simply marvellous


Mrs S - Hamphire.

Thank you for my wonderful Kitchen fitted March 19.

It was a very exciting and fun process from start to finish. Mariah’s design ideas gave the finished product an edge we had never thought of and incorporated items I really wanted but didn’t think we could fit into the design.

Everyone we dealt with during pre works and the fit were very nice, efficient and pleasant to have around our house.

I have and would recommend friends to Silverbrow without any hesitation.


Mr & Mrs B – Andover

Kitchen Fitted Spring 19

Just a note to thank you so much for making our kitchen buying experience a pleasure. We are so very happy with the results it just looks beautiful.


Mr & Mrs H – Winchester

Kitchen Fitted July 2019

Thank you to James for his wonderful design, fit team and overall new kitchen experience. His idea to change the kitchen around from the original design to enable us to have an island was genius and we are extremely pleased with the results. Will be recommending to friends and family.


Mr & Mrs A – Andover

We had to write and thank Mariah for the wonderful design she came up with for our new kitchen. Nothing was too much trouble and our queries and thoughts were listened to and incorporated into the design with ease. The fitting of the kitchen was efficient and again nothing too much trouble for Tom. Thanks again.


Mr & Mrs S – Chandlers Ford

Kitchen Fitted October 2019

Wow Wow Wow, we have a stunning amazing kitchen, everyone is impressed with it and we just love having people round and entertaining in our new space. The colour is just out of this world and with everything in its new place in our larders and pan drawers I can find everything in no time. We are so happy and so glad we came to Silverbrow.


July 2018

Dear James,

We know we have already sent back to you the normal feedback form but we wanted to write a letter to say a huge thank-you for all the trouble you took to design the project last year and the very recent one this year. We were really pleased with the results - the kitchen has now been updated and vastly improved.

We would also like you to pass on to John Breedon our grateful thanks for all his hard work in carrying out both projects. As always, nothing was ever too much trouble for him.

As in our previous experiences with Silverbrow, all the work was completed to your normal high standard and if any problems did surface, they were all sorted out efficiently. So, thank you Silverbrow, James and John for our lovely newly re-vamped kitchen!

Kind regards

Yours sincerely

Jim & Sally


July 2018

Dear James & everyone at Silverbrow

Sorry it's taken me so long to write but I just wanted to say how delighted we are with our new kitchen.

From start to finish everyone was so helpful, professional & friendly.

Aaron who did the design, Jim & the team who did the building work & Tom who fitted it so beautifully & made it look perfect with finishing touches.

We were grateful for all the advice and now I've got to grips with how it all works I love it even more!

Thank you so much

Jane


July 2017

To all at Silverbrow

I am writing to let you know how much I am enjoying my beautiful Silverbrow Kitchen and to thank you all so much for all your work in bringing me such an excellent product. The quality and finish you provide is second to none and I couldn't rate you too highly for your wonderful service. I can thoroughly recommend you to anyone looking for a bespoke kitchen. From start to finish it has been a professional and exceptional experience.

Many, many thanks to each one of you.

Kind Regards

Rosemary Fox


December 2015

Dear Claudia

Tom came round yesterday evening and completed the final installation. The kitchen is now complete and we are very pleased with the final finished article. Not only does our kitchen look good, but our previous Silverbrow kitchen has been relocated to a new home and looks as good as new!

We would like to thank Pauline for her patience with us as the design evolved. We cannot fault the various sub-contractors: James the builder, Steve the floor fitter and particularly Tom the installer.

Best Wishes

Roger & Janice


November 2015

Dear James, Claudia and all at Silverbrow,

Thankyou, thankyou

I looked through some old photographs of the old kitchen a few days ago and I then realised what a huge difference you and your team have made.

It has been a little over a year now that you installed my kitchen, and having settled into it, I'd just like to say to you how thrilled I am with it. Everything from the plastering and the electrics to the tiling was second to no one else.

Perfectly project managed, and nothing was too much trouble.

A special thanks to Jez, who pointed me in the right direction with regards to the tiled splash back.......marvellous result.

I would have no hesitation in recommending you.....great service with a fantastic product, that has much improved the house layout.

Many thanks once again

Mark H.


May 2015

Dear Claudia, James & Jez,

Would you be so kind as to pass on my sincere thanks to all of your team at Silverbrow.

I am absolutely delighted with the finished product. From installation to completion and including the aftersales experience, the service has been without doubt second to none and the end result has far exceeded my expectations.

Nothing was ever too much trouble and the 'snagging list' that inevitably comes with all installations, was quickly resolved.

Your attention to detail and the level of customer service that I experienced sets you apart from the competition.

Words alone cannot convey how pleased I am with the end result.

Thank you so much.

Mark H.


February 2015

We used Silverbrow to supply and organise a full refit of medium-large kitchen and utility room. The design process was very comprehensive, with the designer demonstrating high levels of expertise and experience. A visit by the surveyor revealed one or two minor difficulties with the design, but after further consultation with us a slightly modified design was produced which fully met our needs. Well informed recommendations on kitchen appliances were offered and all the required items were
supplied at reasonable cost. Detailed costings of the kitchen furniture and appliances were provided and the designer also provided accurate estimates ofthe likely cost offitting, electrical work, skip hire and re-tiling. As a result the cost of the whole project was available to us before committing ourselves. The kitchen fitter, electrician and tiler recommended by Silverbrow proved to be very competent and completed their work quickly and professionally.

Silverbrow also coordinated the timing of the work by the various contractors to ensure a smooth transition between the various stages of the process. The only items that we had to arrange ourselves were the hire of a skip and the timing of the visit by the tiler, neither of which presented any problem.

I would be happy to recommend Silverbrow to anyone considering the purchase of a new kitchen.

Andrew C.


February 2015

Dear Claudia,

Alistair has done a great job and I must say I am highly impressed with your service. Rest assured I will recommend you to anyone who's thinking about having a kitchen fitted.

Alistair even delivered the spare extract fan light bulbs and fixed the kitchen door handle because it failed to stop the door blowing open. Brilliant!

Darren Owen MRICS

Director
Threelance Consulting Ltd.


Dear James

I would like to take this opportunity to say how delighted we are with our beautiful new improved kitchen.

It is almost a year ago since installation and every day I am please we consulted Silverbrow to undertake what seemed such an awkward space.

Please pass on my gratitude to your whole team especially Kevin for all his clever additions to our ideas. Also I would like to commend the fitting team and the granite installers you recommended.

The whole process has been a painless and trouble free experience. I would not hesitate to recommend your services.

Yours sincerely
Mr and Mrs Mitchell
Headley Down
Hampshire


Dear Silverbrow

The final tweaks have just been done to our Kitchen and we are thoroughly delighted with the results of everyone's hard work and creative input.

The whole process has been most entertaining and gratifying. As soon as Pauline came into our old Kitchen and started listening to us and talking with us, suggesting elegant solutions to problems while revising her ideas to take account of our own, Janet and I knew that we were engaging with a professional and competent organisation.

Her level of expertise and sensitivity continued in the work of all the other trades involved with the project. Mike and Hannah Baker (electricians), Graham McGuire (plasterer) and John Breedon (Fitter). While it may be invidious to single out any individual for particular praise, I must record my admiration of John's competence, meticulousness, helpfulness and generosity. You have quite a team!

We are very pleased with our Kitchen. It is just the clean, unfussy, and very practical environment we wanted, without it being minimalist or austere. And although its cost was well below the amounts that I know some of your customers choose to spend, everything was done to make sure that our kitchen design and installation was simply perfect.

We don't intend to replace our kitchen for quite some time but when we do we know where to come.

Very Best Wishes
Janet and Robin Price
Winchester


Dear James and the Team,

Just a Quick Note to say a BIG Thank You to you all.

The Kitchen is finally finished and looks really lovely. We are delighted with everything.

Special Thank You to Alistair (The Fitter) it was a pleasure to have him working in our home.

We would recommend Silverbrow to anyone considering buying a New Kitchen in the future.

With very Best Wishes From

Sharon and Jack Wild
Newbury


To All the Staff at Silverbrow

I just want to say a big Thank You to you all. I am thrilled with my New Kitchen and with the Service I received right the way through.

Pauline with her helpfulness and patience, Alistair for taking out the old kitchen early so I could decorate and Mick who made an excellent job of the fitting. Also for the Installation Team for keeping me informed all the way through.

Thank you All.
Best Wishes
Pauline Francis
Eastleigh


Dear Steve,

Now that my kitchen is more or less complete, I felt I had to write and thank you and all the staff at Silverbrow, together with all the contractors, for all your hard work in helping me to achieve my dream kitchen.

Your design, Steve, is superb and is working very well – even the range cooker! The design certainly has the ‘wow’ factor too and the flyover shelves and spotlights have drawn favorable comments from friends mainly, I think, because they are so different.

Your Installations Dept have been very helpful and your after sales service has been superb. Please pass on my thanks to Paul and his staff.

John and Billy, the fitters, were so obliging, even though they must have got fed up with me at times. Their workmanship is excellent and I couldn't believe the kitchen was installed in only 4 days.

As you know, Alan the plumber was already doing work for me, but he was on hand to help out with any unforeseen problems with the fitting. Fortunately there weren't any.

And then there is Hamish. His expertise in tiling was invaluable as the kitchen floor is so uneven. He persuaded me to have random tiles as he thought they would look better and indeed they do. Again, nothing was too much trouble and he was such a happy soul to have around.

It has been a major upheaval but the end result has made it all worthwhile and I will have no hesitation in recommending Silverbrow to others. I can now look forward to enjoying the fruits of everyone's hard work.

Thanks again to you all.

Kind Regards
Ann Shorter


Dear Steve,

Just a little note to say that we are delighted with our new kitchen. Your design has transformed our family living space. Not just us though – many friends have commented too. We'll send them along and you can wave your magic wand on their kitchen!!

Thanks Pauline
from the Muirs


Dear Chris,

We are writing to say a very big thankyou to everyone connected with our new kitchen, including the back room staff. Thankyou Chris for your endless patience in designing a kitchen just to suit us. To Mark the surveyor, Paul the installation manager. Chris the builder and Alan the gas man who both worked very hard and skillfully, and last but certainly not least to John the fitter for all his work in transforming our old kitchen into such an attractive but practical new one.

We were dreading all the upheaval but it all went to plan and we are now the owners of a kitchen to be proud of, and one we will enjoy living in. Our neighbours, friends and family are all coming in to see and admire what we have had done.

It really looks great, thanks again.
Pat and Don Child


Dear James,

I would like to take this opportunity to say how delighted we are with our beautiful new improved kitchen. It is almost a year on since our installation and every day I am so pleased we consulted “Silverbrow” to undertake what seemed such an awkward space.

Please pass on my gratitude to your whole team, especially Kevin for all his clever additions to our ideas. Also I would like to commend the fitting team and the granite installers you recommended.

The whole process has been a painless and hassle free experience. I would not hesitate to recommend your services.

Yours sincerely
R.E. Mitchell