The Silverbrow Kitchen Company Limited may change this policy from time to time by updating this page. This policy is effective from 25th May 2018.
We collect the following information.
- Name, address and telephone numbers
- email address
What we do with the information we gather?
We require this information to fulfill your order and in particular for the following reasons:
- Internal record keeping
- We may use the information to service warranties & additional orders
- We may periodically send invitations to Open Weekends which we think you may find interesting using the address or email address which you have provided
- We may use the email/telephone information to enable other suppliers to contact you directly, but only those required to do so by your order
How long do we keep your information for?
We keep your file for a period of 10 years. This is to enable us to facilitate any warranty issues or additional order requirements. This will be reviewed on an annual basis. If an order is not placed we keep your details for the life of the enquiry.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on order.
Controlling your personal information
When we take your personal information on order, we do not use the information or share to anybody for direct marketing purposes we will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Silverbrow Kitchen Company Limited, 136-137 The Commercial Centre, Picket Piece, Andover, SP11 6RU. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.