Kitchen Customer Service & Aftercare

As a family run kitchen business, Silverbrow know that providing a high standard of Customer Care and Warranty Service is essential. We send all our customers a questionnaire asking them to grade and provide feedback on all aspects of the level of service and workmanship they received throughout. It is after a client signs a completion form that many companies fail to ensure that warranty issues are dealt with promptly and efficiently and therefore lose the goodwill they have built up with their customers. At Silverbrow we understand that to maintain a client's goodwill and their valued recommendations, we have to keep performing!